Frequently Asked Questions

Frequently asked questions

What areas do you cover?

We use UPS to ship our products all over the world. Mainland UK and Ireland are our usual desintations. However, we don't mind going further afield if that's where you are!



Is delivery included in the cost?

No. Delivery costs will be established upon your order and we will contact you with these. Should you wish to have us deliver the items we will arrange payment for this. Alternatively, you can arrange a courier of your own choosing to collect the product for you.



How long will my order take to be ready?

Greaseproof is a specialist product. Drying times vary depending upon the coverage of ink. However, our greaseproof is usually ready for dispatch two week from order.



Do I need to supply artwork?

If you have suitable print ready artwork that would be great, simply email it or upload it to the site and we will send you back a proof of your item for approval. However, if you know what you want but you don't have vector (eps/ai) artwork available, send us what you do have and we will either redraw or recreate it for you. Usually this is a free service, however if the logo or artwork is complex there may be a small charge for this. This will be discussed before we start.